Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
Wholesale availability
You can use;
2 items use BULK25
3 items use BULK30
5 items use BULK35
8 items use BULK40
Send a message if more than 10 💬
Custom and personalized orders
Please follow the instructions in the personalization box for our customizable products. We guarantee that your product will be made exactly as stated in the box. If you need any changes, please inform us within 12 hours. If you wish to see the final version of your order before production, we offer a free mock-up service.
Warranty
Eliora Jewelry Store offers a 365-day warranty on all products. We claim to provide excellent customer service in our store. If you have any concerns, please contact us.
Gift wrapping and packaging
We offer a gift wrapping service that includes a thank you card, a gift card upon request, and a surprise. If you choose the gift wrap option, your gift will be placed in a special box. Our standard box is of high quality and has a sturdy structure to prevent any damage during shipping.
Care instructions
Despite all precautions and high-quality materials, we recommend removing your jewelry while showering or bathing. Although we are confident there will be no issues, removing your jewelry while at the beach, in the sea, or in chlorinated water will prevent any adverse situations. Never expose your jewelry to household cleaning products, especially bleach and highly reactive solutions. Avoid spraying perfume or hair spray directly onto your jewelry.